Order Status
Our order status & customer service department can be reached via E-mail at orders@prestigemotorsportsla.com or you may call us at 323-645-4957.  We value your business and would be happy to help you find out the exact up to the minute status of your order.

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Order Changes and Cancellations
We will accept any order changes or cancellations provided your order has not already been shipped. Please e-mail orders@prestigemotorsportsla.com or you may call us at 323-645-4957. If your order has already been shipped, please see our returns policy for applicable restocking fees and return policies.

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Ordering Process and Tracking Numbers
When purchasing from Prestigemotorsportsla.com, you order through our secure, authorized website. Once your order is placed, you will receive an automated invoice to confirm your order. Your order will then be processed within 24 hours of being placed and will be sent to our shipping department who either ships the item directly from our inventory or from our stock kept at one of our supplier's warehouses. Once your item has shipped, you will receive a tracking number via email. Often times orders are actually shipped out before we receive a tracking number from the shipping department. Therefore, even if you do not have a tracking number, it does not mean your order has not shipped.  If you have any questions you may call us at 323-645-4957.

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Returning an Item
We value your business and are happy to assist with any return necessary.  Please e-mail orders@prestigemotorsportsla.com to arrange for a return and receive an RMA #, or you may call us at 714-582-3330. Click here to see our full returns policy before emailing for a return.  If you are experiencing a problem with fitment on a product or other product quality, please contact us first and we will assist you.  Please do not send any items back to us without first contacting us to receive an RMA #, as often these packages may be rejected if our return instructions are not followed.

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Warranty Claims
All warranty claims and returns for damaged items can be processed via email at orders@prestigemotorsportsla.com or you may call us at 323-645-4957. We will only accept returns on items which have a manufacturer's defect and are still within the applicable factory warranty time period. Items that appear to be damaged by wear and tear, misuse, or have exceeded the manufacturer's warranty time period will not be accepted.

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Wholesale Accounts
Under new policy, all new Prestigemotorsportsla.com wholesale accounts must be opened with a minimum $5000 buy in amount. Unfortunately, all other orders will receive retail pricing only. Please Email us with your inquiry and our wholesale representative will return all the details to you to get your account started.  You may also call us at 323-645-4957 and speak to the sales department.

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Payment Methods
Visa, Mastercard, American Express, and Discover Credit Cards.
Money Orders, Cashier's Checks, and Western Union transfers (Please note your order will not be processed until all funds have cleared.)
Paypal (Please send us an email with a list of items you would like to order and we will send you a paypal payment request.)
Cash (Cash will be accepted, please note we must receive the payment before we can bring the product to our pick up location.)

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Price Matching
At Prestigemotorsportsla.com we are proud to offer a low price guarantee on many of our most popular items. As a master dealer with many of our manufacturers we strive to always bring you the most competitive pricing available. If you find a lower price elsewhere, please contact us via email or phone at 323-645-4957 and we will do our best to match or beat that price! Unfortunately we can not offer price matching with any Ebay auctions.

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Sales Tax
Sales tax is only required for orders shipping within our resident states of business. Therefore, all orders shipping within California will be charged sales tax.

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Product Listings
Prestigemotorsportsla.com product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research. At PrestigeMotorsportsLA our goal is to be as accurate and complete in all our product descriptions, pictures, information, and pricing. However, occasional human error may occur during product uploading and we therefore can not guarantee against any typographical errors in pricing or information. In the event of an error or problem with a listing, PrestigeMotorsportsla.com shall have the sole discretion to cancel or refuse any order and immediately correct or remove the information.

If you do not see a product on our website that you are looking for, please note that often we have not had time to upload new products to our website. Please inquire before assuming that we do not offer it. We are constantly working to expand our operations and offer our site users more products at lower prices. If we do not have it, we will seek to setup a supply chain to acquire that product.

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Shipping and Pick Ups
All orders are shipped directly from our stocking warehouses in various locations throughout the United States. Orders will be shipped by using the fastest and most cost effective method which includes UPS, FedEx, DHL, California Overnight, Bax Global, and USPS. Please note many of these require signature confirmations upon delivery.

Local pick up is available for customers by appointment only in the Los Angeles, CA area. If the product is located in a local warehouse, we may authorize your pick up directly with the warehouse or bring the product to our office location. Please note that while we offer local pick up on all items, if the item is not located in a local warehouse, we must ship the item to our own office before you can pick it up. In many cases it may be faster to have it shipped to you directly.

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Technical Assistance
At PrestigeMotorsportsLA, since we ourselves are also car enthusiasts, chances are we may have completed the same or similar modification to one of our own cars. Therefore, we may be able to help you with technical problems or installation for various items. We will do our best to provide assistance in most cases, but in the event that we can not assist you with your product, we will direct you to the manufacturer for further technical assistance.